Service model

The engagement process

A predictable sequence so blueprints and reviews finish with artefacts your team can keep—not a slide deck that expires.

Team discussing notes around a laptop
  1. Intake — name the stuck decision

    We start with one decision your team cannot settle: a disputed conversion path, a retention chart that moved after an SDK change, or a catalogue nobody owns. Scope stays narrow on purpose.

  2. Access — read-only where possible

    You grant temporary read access to the analytics tool, event stream, and relevant docs. We do not need write rights to your production schema for a blueprint or audit.

  3. Inventory — make the mess visible

    Events, properties, path steps, and identity rules are listed before any recommendation. Synonyms and silent gaps show up here, not in a late-week surprise.

  4. Repair plan — ranked by shipping impact

    Fixes are ordered by how much they change decisions you make this quarter. Nice-to-have renames wait behind broken step events and identity resets.

  5. Handoff — artefacts your team owns

    You leave with written definitions, QA scripts, and a walkthrough. We do not keep operating your stack unless you separately book Analytics Office Hours.

Ready to place a request?

Most teams begin with a Measurement Blueprint. If a single conversion path is already arguing with reality, tell us which path and we will suggest Path Instrumentation QA instead.

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